Refund & Return Policy

Last updated: April 29, 2026

At ForgeMaster, we want you to be completely satisfied with your purchase.

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## Return Eligibility

We accept returns within 30 days of delivery.

To be eligible for a return, items must:
- Be unused and in original condition
- Be returned in original packaging
- Include proof of purchase (order number or receipt)

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## Non-Returnable Items

The following items are not eligible for return:
- Final sale items
- Used or damaged items (not due to our error)
- Gift cards

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## Return Process

To start a return, please contact us at:

Email: aehcrmbp056@outlook.com

Please include your order number and reason for return.

Once approved, we will provide return instructions.

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## Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be processed within 3–7 business days to your original payment method.

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## Late or Missing Refunds

If you haven’t received your refund yet:
- Check your bank account
- Contact your payment provider

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## Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

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## Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

We will provide a replacement or full refund.

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## Exchanges

We only replace items if they are defective or damaged.

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## Contact Us

Email: aehcrmbp056@outlook.com